SparkBid Support

Bids, change orders, and estimates for electrical contractors

Frequently Asked Questions

Quick answers to common questions. Don't see yours? Reach out below.

How do I create my first estimate?

From the Dashboard, tap the + button to create a job, then open it and tap "Add Line Item" under the Estimate tab. You can price items from your Rate List or add a custom line item on the spot.

How does the Rate List work?

Your Rate List is your own price book, grouped by category (Devices, Wiring, Panels & Breakers, Lighting, Labor). Edit it any time from Settings → Rate List, and every new estimate pulls its pricing from there so bids stay consistent.

What is the AI Ballpark Estimate?

On the "Average Bid Price" screen, describe a job in plain language and SparkBid will generate a rough national pricing range from general industry knowledge. It's a starting point for a conversation with the customer, not a substitute for your own local rates — always verify before bidding.

How do change orders work?

Open a job and switch to the Change Orders tab to log extra work as it comes up, price it from your Rate List, and capture the customer's signature on the spot.

Is my data backed up?

Yes. Your jobs, customers, and rate list sync securely to the cloud and are available across your devices, with offline support for job sites without signal.

How do I delete my account or data?

Email us at the address below and we'll take care of it promptly.

Still need help?

Send us a message and we'll get back to you as soon as we can.

Email Support